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A Third Copyright Warning from Time Warner Cable
Dear Subscriber:
We have been notified that copyrighted content may have been shared using your
Internet connection without permission of the copyright owner. This is at least the
third time a copyright owner or its representative has alerted us about your account.
What does that mean?
Copyright owners (such as artists, moviemakers, authors) and their representatives
routinely monitor peer-to-peer networks to see if their content (such as music, movies,
and TV shows) is being shared without their permission. If they notice somebody sharing
their content without their permission through a Time Warner Cable account, they let us know.
As the primary account holder, you are responsible for making sure your account is not used
for copyright infringement. Please note that we don’t know which computer or other device
may be the one to have triggered the notification; it could be any device using your account.
Did you provide my personal information to the copyright owner?
We have not shared any of your personal information with the copyright owner in connection
with the notice that we received. Rather, the copyright owner or its representative simply
provided us with an IP address associated with your account, and we then sent this alert to you.
However, please note that, upon receipt of lawful process requiring production of records, or
pursuant to any challenge you might make to a copyright alert, Time Warner Cable may provide
relevant identifying information about you and your allegedly infringing conduct to third parties,
including the copyright owner, its representatives or their agents, and law enforcement agencies.
Alright, so what do I need to do?
If you have been sharing content illegally using your Internet connection, please stop
doing so immediately.
Make sure that everyone who uses your Internet connection knows that you received this alert,
and advise them to not to make any illegal use of music, television and movie content. For
information regarding authorized sources for music, movies and TV shows, please see
http://www.copyrightinformation.org/a-better-way-to-find-movies-tv-music/.Other examples of legal
sources include:http://www.timewarnercable.com/en/residential-home/tv/channels/on-demand.html, and
http://www.timewarnercable.com/en/residential-home/tv/premiums.html Secure your home wireless network so that nobody who is unauthorized to use it is able to do so.
(learn more here:
http://onguardonline.gov/articles/0013-securing-your-wireless-network).
Be aware of the dangers associated with using peer-to-peer (“P2P”) networks. P2P programs can
pose dangers to your computer and other devices, and to our network. Risks can include mistaken
downloading of malware, pornography or copyrighted material, and allowing any anonymous person on
the Internet to access and copy your computer files. Therefore, it is important that you inspect your
computer and other devices for P2P programs and ensure that you are neither intentionally nor
inadvertently making copyrighted works available for uploading by others. Click here for more
information about the various risks:http://onguardonline.gov/p2p.
In order to remove this alert and restore your browser access, you must click the ACKNOWLEDGE
button below. By acknowledging this alert, you agree immediately to cease any infringing conduct
and/or instruct other users of your account to cease any infringing conduct, if any such conduct exists.
Once you click the Acknowledge button, this alert will no longer be accessible; however, for your
convenience and reference, you will also receive the information contained in this alert via email from
Time Warner Cable, along with specific details about the alleged infringement, such as the name of the
file and the type of content (e.g. movie or music) alleged to have been infringed, and the date and IP
address associated with the alleged activity.
Hopefully this is the last time we contact you. If a copyright owner does not identify further instances
of alleged copyright infringement involving your account, then this will be your last alert from us.
And what if this continues to happen?
Using your account to share content without the copyright owner’s permission can be a violation of U.S.
copyright laws, and of our acceptable use policy. Under the Copyright Alert System (for more on CAS visit
this website
http://www.copyrightinformation.org), further instances of suspicious activity
involving your account may result in our undertaking measures that will temporarily affect your Internet
experience. The range of actions may include redirection to a landing page for a period of time or until
you contact Time Warner Cable.
We will, of course, provide you with advance notice prior to taking any such steps. We will also offer
you the ability to challenge the copyright owner’s notices through an independent party prior to any service
alterations. You may wish to preserve records or information that could be used to demonstrate that the
activity in question was non-infringing.
In addition, in accordance with our acceptable use policy (located at
http://help.twcable.com/twc_misp_aup.html), your internet service may be subject to termination at our sole
discretion if we continue to receive credible allegations that your internet connection has been used to
share copyrighted content without permission of the copyright owner. Note that the termination of your
internet service may also result in the loss of any Time Warner Cable provided email addresses; other
services accessible via your Time Warner Cable high speed data service, such as Wi-Fi, Roku, IP video,
Over-the-Top content, etc.; and other third party provided services you receive that are internet reliant
(for example, internet accessible third party phone services).
I still have questions about this alert, where can I go?
For additional information about this alert, to learn how you can prevent further alerts, and to understand
more about the Copyright Alert System, please visit the Center for Copyright Information – Copyright
Alert System website at
http://www.copyrightinformation.org. If you still have questions, please contact us
at 1-855-222-7342.
Thank you for subscribing to Time Warner Cable’s high speed data service. We look forward to having you
as a customer for years to come.
Sincerely,
Customer Service
PLEASE CLICK THE LINK BELOW TO RESUME YOUR INTERNET SERVICE.
ACKNOWLEDGE
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